Thursday, 23 April 2009

Opening a new ebay account after the suspension

I have several links on the right for websites and BLOGs that tell you how to do just that, and most of them swear by their method, some of them are totally free, and trying to make at least some money from the links they have. Others will charge you if you wish to take part or ask questions. It is your choice which you prefer, but you can read through most of them.

I tell you to make sure you check them all out before following one, as some of them may not be updated as soon as they should be, and the more info you have with this the better. There also seem to be a growing number of pay to get back on ebay e-books available, I have looked at a few of them, mainly through their free pages. By reading them you would think ebay was some security master, who you will not get past without their help, which by this time you probably know ebay are definitely not, they seem to know less about ebay than they do about selling on ebay.
But if you have extra cash and would like to try them, then do a google search and they will turn up in their droves.

My advice for those of you wishing to get back on ebay, is don't. I know in the short term you need money fast, as the bills will quickly add up, and I don't know what you are going through (yeah right!) I have also had to face the ebay axe, which always seems to come at the most inconvenient time to all it has hit. Mine was due to competitors malice, but that is the new ebay (Great place you're fighting to save!)
So with this in mind I at least suggest trying to make use of the alternative venues, and try to build an off ebay presence, so that the next time this happens, and it will happen again, as ebay decides to change something else, then at least you have the option to look at it long term, and can quickly download your customer list from ebay or paypal if you do not back it up normally, and let your customers know where to find you with a simple email.

Ebay do not want you on ebay any longer, and that is why your being kicked, not because you are a bad seller (at least I hope not,) I don't think they really care about that. But just because they do not need the messing around with so many small accounts when they can have several large accounts, that are a lot less work. Auctions are being fazed out eventually, as will any used goods that do not fit the new image of ebay, so just think how important it is for you to build that alternative, as ebay want the masses to hang around long enough for them to change, while also preventing any alternative to get a grip of the market that they said was dead.

Another idea is if you do get back on ebay, make use of a blog or some other form of off ebay contact system, and make it interesting for your buyers.
Why not use google Blogs that are free, just press the B at the top of this page.
Make sure they add your blog to their favorites, as a lot of people will not, so try a simple request or bribe.
If the worst happens and you disappear from ebay, if you are lucky they will come looking to your blog, where you can point them in the direction of your off ebay venues.

So Ok you really need to get back on ebay and you have looked through the Forums and blogs, and think you know what to do, which is surprising, as they do seem to differ slightly and on reading some of their info myself, I know for a fact that there are easier, and often cheaper ways to do things.

I will give you what advice I can, as I have the links and feel I should at least offer a little guidance.

The IP address:

Now this one still has me puzzled, as most of us do not have a fixed IP, and the more popular your ISP, the more likely your IP will jump between ranges.
If you want to know more about IP address' then google the subject.

The point is that your IP could change automatically every time you start your modem, check by coming back after restarting your modem, (remember to bookmark/add to favorites before doing so.)

If your IP stays the same changing it depends on your modem and ISP. Again do a search on google naming first your ISP to see if they have a standard fixed IP, which you will have to contact them to change but if they do not then google search change my IP and add the name of your modem or router.

If it changes automatically, every time you start up then make sure you restart your modem before moving between accounts if you plan on having more than one, this also includes any old paypal accounts that you may need to sign into. Although some are suggesting that you now treat paypal accounts as throw away as an ebay account, so by their reckoning you should not be sighing into old paypal accounts

I would try to avoid the use of proxy servers, when dealing with money, as you are handing over your security to a third party when using them, even though it still may be safe, I personally would not be comfortable, but that is your choice.

If you use Dial up, then it tends to always use a different IP, and some will show very little data, so you may not have to worry, but please check before assuming it is fact.

Your telephone number:

If you have the BT home Hub, you may already know you have a talk number, which is a second number, where you can link a telephone to your modem that works like a normal line.
This talk number also gives you access to five more numbers if you go to the BT website and look up softphone, it will show you how. I think the cost is around ninety five pence a month for each number and looks a lot cheaper than the alternatives.

The softphone numbers, which works on your computer can be used as your telephone number with your ebay accounts.

 This will work with ebay but the softphone numbers no longer work with paypal so you are likely to need to use the virtual numbers mentioned. They charge a set up fee that seems to vary from ten to fifty pound per number, as you can have more than one, and you can change them quite easy if something goes wrong.
They also charge a monthly fee that is around five to ten pound per number, and then there is a call charge for when people call you, you are charged anything from two point five pence to three point five pence plus vat unless you want them to divert to your mobile and then prices seem to start around fourteen pence.

The normal lifetime contract with anything telephony does not seem to apply and you only have to give them thirty days notice to quit

You can search for them in google adding your country after writing virtual number or ghost phone number.
Here is a selection I found for the UK with a google search most of them seem to charge about the same but there are some differences. You should check with the ones you try to use, as they do not all work with ebay or paypal, such as the one shown on the top. Those that do just be careful you do not end up with another sellers used number that has already been conected to a kicked account. cheapest set up I found at £10.00 + Vat Seems to offer cheaper call costs at 2.5 + Vat, which may not be important unless you have to deal with a lot of competing attackers who may try calling the number.

I have not tried any of these yet so just read all the bumf they have on their sites, as always look out for things that can trip you up.

If you do not have BT then look at the how to get back on ebay links in my list, several of them offer you links to telephone services and number forwarders, and you support them by following those links and signing up.
They also have the links to the cards you will need, if you are only opening a savings account, you will need a passport or drivers license to sign up for those cards.

When they suggest deleting cookies and flash cookies, may I suggest you bypass that by opening a new user account on your computer, which will have its own set of cookies, unrelated to any of the other accounts on your computer. The other alternative is to use another browser that you have not used before for your new account, as cookies and flash cookies do not transfer between browsers.

About using your own name and address, I would not like to say, as it does not seem to set off alarm bells with ebay, if you have a problem with competitors, it could be a different matter, as they are not likely to change their hunt for anyone selling what they see as their product.
If you do not have another address or you are unable to obtain a PO Box, it may be the only way.

If you would like to find another address for bidding accounts, then look for empty places, or work places but they may have been used before, so be careful you do not get another sellers problems, if you have not protected yourself, as above first.

If you are opening several accounts on ebay, then make sure you keep good records of what is where. Possibly using some form of note book and/or a database style file, as it will get confusing, and mistakes can be annoying or even costly. Especially if like some claim you are operating around fifty ebay accounts.
I would also like to add do not leave opening new accounts to when things have turned bad, as you should be opening new accounts when things are OK, which will allow them time to mature, and you can always use them to buy the odd discount item that has been badly listed or from those silly buyers that continue to list when their stuff has been pushed back into no mans land

Try change as much as possible, and do not forget things like the backgrounds of your images, if you have a style, ebay is not likely to notice, but your competitors will. Plus ebay still may have the selection of idiots that search through listings just because they have no life and feel they are the lonely sheriff of ebay stalking the bandits. How their imagination must feel when they catch their VICTIM.

Once you are on, then start to build up slowly, as suggested by others, as if you suddenly start throwing on fifty items, then ebay will start asking you to prove everything, including that you have the stock. I heard one person claimed they had to have photographs of them holding the item with a newspaper.
If possible start selling a different stock, while you build up the account, and stay away from anything that could offer a VERO problem.

Others may also suggest hunting down low cost items to build your feedback before selling, that is your choice but there does seem to be a lot of feedback hiking bumf still left on ebay even after they removed the e-books, those little trolley coins were abundant the last time I checked. You really think they send them through the post????

I have also heard some suggest that you open up several accounts, and list several items that will not sell, and then buy them yourself, giving yourself the five star feedback you deserve. This will keep your seller rating up, and if you keep this up it could be the difference between staying on in the future and being kicked again.
I would have thought ebay would have tried to stop this, but by looking at some of those sellers that are  doing it openly, using accounts that are so obviously the same person. This may just be them over bidding, while they are shill bidding their buyers but it does seem to happen a lot. I have noticed they tend to switch  items to private listings, as they do this and switch the buyer accounts to private feedback.

This is no way intended to be a fully fledged get back on ebay guide, so please go read the proper ones, I am just adding a little info, that may help as a supplement to those guides.

Although you may find it easy to get back on ebay, the same problems may arise and have you removed and back where you started, so please take the opportunity to try out the alternatives, if it be other auctions, or your own website. They are growing with more and more members and more and more sales every day, as ebay shrinks, and the fact they are not full of all the problems of ebay, then that growth will continue. So consider your long term plans and start to build your off ebay presence.

PS please don't tell the new breed of ebayer, and hopefully we can leave the scum with the organization that deserves them. Christ! that place is creating some strange people, buyers and sellers alike.

No comments: